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Customer Questions & Answers for
Canvio® 3.0

Customer Questions & Answers:
57 Questions
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40 Answers
Canvio® 3.0 Page

Questions & Answers for Canvio® 3.0

Question

is the back up supposed to be automatic or do you have to click on 'back up with windows'

asked 1 year, 9 months ago
by
Anonymous
on Canvio® 3.0
1 answer
Answers
answer 1
The included NTI Backup Now EZ software allows you to do either manual backups at your convenience or schedule you Full System or File & Folder backups at regular intervals. For scheduled backups the Canvio 3.0 drive must be attached and the system on and awake. If you miss a backup because the drive was not connected or the system was off, the next time the drive is connected or system booted the software will inform you of the missed backup and ask if you would like to run it immediately or at the next regular scheduled time.
answered 1 year, 5 months ago
by
ToshibaStorage
 - ToshibaStorage
Question

Does the canivo have wireless internet ?

asked 1 year, 9 months ago
by
quint
 - greenwood
on Canvio® 3.0
1 answer
Answers
answer 1
The Canvio 3.0 is an external HDD and attaches to your computer via USB 3.0 (backward compatible to USB 2.0.) It has no wireless functions of it’s own.
answered 1 year, 5 months ago
by
ToshibaStorage
 - ToshibaStorage
Question

Can Windows 8 read this portable drive?

I have this portable drive but my computer having windows 8 cannot read the files inside it. My computer can acknowledged that it is connected but still i can not see the files inside it. Do i need a software installation for Windows 8 so that i can be able to read it?
asked 1 year, 9 months ago
by
Anonymous
on Canvio® 3.0
1 answer
Answers
answer 1
Please contact Toshiba Tech Support @ 1-800-457-7777 for assistance.
Staff Answer
answered 1 year, 7 months ago
by
toshibastaff
 - Irvine, CA
Question

overwrite

When the backup occurs, does the next backup overwrite the existing files? There would be no point keeping the older files, so I would hope it does this.
asked 1 year, 10 months ago
by
Maggy77
 - 98226
on Canvio® 3.0
1 answer
Answers
answer 1
Actually the included NTI Backup Now EZ keeps older Full Systems Backups as well, and here’s why. If your internal HDD were to need replacement you can always replace it and restore it from the latest backup on your Canvio 3.0.
But what if you’re internal drive isn’t the issue? You may have installed some software that has begun to cause your system to become unresponsive. If you’ve run a new Full System Backup since and only the latest was saved then there is no way to go back before you installed that software. Having multiple Full System Backups allows you to restore to a specific time in the past, before you began having problems.
answered 1 year, 5 months ago
by
ToshibaStorage
 - ToshibaStorage
Question

Does Canvio 3.0 work with windows xp home

asked 1 year, 10 months ago
by
Anonymous
on Canvio® 3.0
1 answer
Answers
answer 1
The Toshiba line of Canvio 3.0 products will work with XP Home and is fully backward compatible with USB 2.0.

If your system has a USB 3.0 port you may need to locate and install an updated USB 3.0 driver to get the full speed benefits of this product. We recommend you contact the manufacturer of your PC for instructions.
answered 1 year, 5 months ago
by
ToshibaStorage
 - ToshibaStorage
Question

Connect Canvio 3.0 to my WiFi

Can the Canvio 3.0 Plus be connected to my wireless router so that it can be used to back-up multiple computers?
asked 1 year, 10 months ago
by
Anonymous
on Canvio® 3.0
1 answer
Answers
answer 1
No. You can however still backup multiple computers with the Canvio 3.0. Simply install the NTI Backup Now EZ software onto each computer you want to back up and with the Canvio 3.0 connected to that computer run the backup. A separate folder will be created for each computer.
answered 1 year, 5 months ago
by
ToshibaStorage
 - ToshibaStorage
Question

Can I store my dvd movies on my canvio?

asked 1 year, 10 months ago
by
Ncflores
on Canvio® 3.0
1 answer
Answers
answer 1
Yes. You can either simply drag and drop your digital movie file to the Canvio 3.0 or use the included NTI Backup Now EZ software
answered 1 year, 5 months ago
by
ToshibaStorage
 - ToshibaStorage
Question

is it compatible with windows 8

asked 1 year, 11 months ago
by
Anonymous
on Canvio® 3.0
1 answer
Answers
answer 1
Yes, Canvio® 3.0 is compatible with Microsoft® Windows® 8, 7, XP or Vista.
answered 1 year, 5 months ago
by
ToshibaStorage
 - ToshibaStorage
Question

Does the Canvio 3.0 come with a 3.0 cable or does one have to be purchased?

asked 2 years ago
by
Dread
on Canvio® 3.0
1 answer
Answers
answer 1
The Canvio 3.0 comes with a USB 3.0 cable included.
answered 1 year, 5 months ago
by
ToshibaStorage
 - ToshibaStorage
Question

can I use one to back up multiple computers

asked 2 years ago
by
Anonymous
on Canvio® 3.0
1 answer
Answers
answer 1
Yes. You will need to install the included NTI Backup Now EZ software on both computers.
answered 1 year, 5 months ago
by
ToshibaStorage
 - ToshibaStorage
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