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Customer Questions & Answers for
Canvio® 3.0

Customer Questions & Answers:
57 Questions
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40 Answers
Canvio® 3.0 Page

Questions & Answers for Canvio® 3.0

Question

is the canovio conncet compatible with windows vista?

asked 9 months ago
by
Anonymous
on Canvio® 3.0
0 answers
Answers
This question currently has no approved answers.
Question

Rename

How do I rename the canvio 3.0 plus on my computer, when I hit rename and type in what I want to call it, it just reverts to Canvio name
asked 9 months ago
by
Anonymous
on Canvio® 3.0
0 answers
Answers
This question currently has no approved answers.
Question

My 500GB Canvio is almost full from weekly backup. Help?

Since manuals do not come with products any more and the fact that the online one does not seem to deal with this issue, I could use some advise. I just want a weekly/monthly backup in case something goes wrong.

I have been running weekly backup since Feb. and my 500GB is almost full (got a over 90% warning today). I assumed that each weekly backup would overwrite old ones but that doesn't seem to be the case.

a) do I just delete all of the old backup files and start again

b) is there a setting to just overwrite the old backup weekly/monthly?

My C drive has only 89 GB on it, the Toshiba almost 500 GB just from weekly backup.

Help would be appreciated.
asked 10 months ago
by
Anonymous
on Canvio® 3.0
0 answers
Answers
This question currently has no approved answers.
Question

does the canvio 3.0 plus have hardware encryption? Can the whole driver be encrypted?

asked 10 months ago
by
Anonymous
 - Ma
on Canvio® 3.0
0 answers
Answers
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Question

will it work with hp notebook 2000 with windows 8

asked 10 months ago
by
sash
on Canvio® 3.0
0 answers
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This question currently has no approved answers.
Question

How do I access the auto backup function for Mac?

I have installed the dmg file. I can drag and drop files. But I would like to set up auto backup. Doesn't the auto backup software work with Mac?
asked 10 months ago
by
Paul
 - NC
on Canvio® 3.0
0 answers
Answers
This question currently has no approved answers.
Question

my canvio is full

how do I delete to make room and what files should I delete?
asked 11 months ago
by
bob
on Canvio® 3.0
0 answers
Answers
This question currently has no approved answers.
Question

window cannot recognize my porterable USB, what can i do?

asked 11 months ago
by
Anonymous
on Canvio® 3.0
0 answers
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This question currently has no approved answers.
Question

Drive only partially recognized?

Attached to a USB 2.-0 port on a Buffalo TeraStation for backup.

TeraStation sees the drive as:
USB Disk 2

Manufacturer TOSHIBA
Model Name External USB 3.0
Unit Name Not Obtained
Total Capacity Not Obtained
File Format Not Obtained

And backups abort as:

usbdisk2: drive not mounted.

Why?!
asked 11 months ago
by
Anonymous
on Canvio® 3.0
0 answers
Answers
This question currently has no approved answers.
Question

Mac Time Machine

I just purchased the Canvio Plus 3. I have run the Tuxera Software and rebooted my machine. When I enter into Time Machine and choose the Toshiba EXT drive "Time Machine could not complete the backup. The back up disk is not in MAC OS Extended (Journal) Format which is required."
asked 11 months ago
by
VWright
 - Alaska
on Canvio® 3.0
1 answer
Answers
answer 1
You can't run time machine on a hard drive formatted to NTFS, that is the windows xp/7/8 file system.

You have to open mac's Disk Utility app and reformat the drive to "MAC OS Extended (Journaled)". This will erase the drive, make sure nothing important is on the drive when you do this step.
answered 11 months ago
by
Tonyo
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