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Customer Questions & Answers for
Portege Z830

Customer Questions & Answers:
106 Questions
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55 Answers
Portege Z830 Page

Questions & Answers for Portege Z830

Question

Support for parallel printers

I love my new Z830, but my HP4300 high speed printer only supports parallel ports, which do not come on the Z830. Solutions?
asked 2 years, 11 months ago
by
Anonymous
on Portege Z830
1 answer
Answers
answer 1
How about a USB to Parallel printer cable? (Be sure to choose the correct connection on the parallel end -- male or female). These are readily available from Amazon.com, Newegg.com etc.
Staff Answer
answered 1 year, 4 months ago
by
toshibastaff
 - Irvine, CA
Question

Can I buy it in Brazil?

asked 2 years, 3 months ago
by
Anonymous
on Portege Z830
1 answer
Answers
answer 1
Please check the Toshiba Brazil website for models and availabiltiy in your region:
http://www.semptoshiba.com.br/produ...
Staff Answer
answered 2 years ago
by
toshibastaff
 - Irvine, CA
Question

need online user's manual

Model No. 162393837
serial No. 7C060272H
asked 2 years, 3 months ago
by
Rich
 - 88007
on Portege Z830
1 answer
Answers
answer 1
Manuals for Toshiba Portege Z830 series are available on the Toshiba Support website, Download section at http://support.toshiba.com. Below is a link for the Toshiba Portege Z830:

http://cdgenp01.csd.toshiba.com/con...
Staff Answer
answered 2 years ago
by
toshibastaff
 - Irvine, CA
Question

I need to have at least 2 USB ports and also be able to connect to a projector. Can I do this with an ultrabook?

asked 2 years, 2 months ago
by
Lynne
on Portege Z830
1 answer
Answers
answer 1
The key to your request is the projector. Most projectors accept an RGB input. The Portege Z930 Series has an RGB port + 1-USB (2.0) port, 1-USB (2.0) port with Sleep and Charge, 1-USB (3.0) port.

Check it out: http://us.toshiba.com/computers/lap...
Staff Answer
answered 2 years, 1 month ago
by
toshibastaff
 - Irvine, CA
Question

Where can I get my protege laptop repaired?

under warrenty - only have had it for 2 months, but it slipped and usb port isn't usable. Can you help?
asked 2 years, 2 months ago
by
Anonymous
 - Chicago
on Portege Z830
1 answer
Answers
answer 1
Please call Toshiba Tech Support @ 1-800-457-7777 for assistance. Another option is to check the Toshiba Support website @ http://support.toshiba.com. Then follow the 'Locate a Repair Center' icon (bottom right) of the Home page.
Staff Answer
answered 2 years, 1 month ago
by
toshibastaff
 - Irvine, CA
Question

where i can find it in indonesia (jakarta)

asked 2 years, 3 months ago
by
gusti
 - jakarta, indonesia
on Portege Z830
1 answer
Answers
answer 1
For a complete list of Portege Z830 dealers for the Indonesia region, follow the link below:
http://www.areyoueasyguarded.com/ul...
Staff Answer
answered 2 years, 3 months ago
by
toshibastaff
 - Irvine, CA
Question

Does the Z830 charge its battery when connected to the Optional USB Docking station?

asked 2 years, 4 months ago
by
Anonymous
on Portege Z830
1 answer
Answers
answer 1
The Toshiba dynadock does not provide power to run a laptop computer or to charge its battery. The two front-mounted USB ports do provide power for USB devices, and can charge some cell phones, MP3 players and other USB devices - even when the computer is turned off.
Staff Answer
answered 2 years, 4 months ago
by
toshibastaff
 - Irvine, CA
Question

I don't see a DVD/CD drive listed in specs

Is Blue Ray disc play possible?
asked 2 years, 5 months ago
by
nev
 - North Wales, UK
on Portege Z830
1 answer
Answers
answer 1
The form factor -- thickness -- of an Ultrabook™ does not support an internal optical drive. Toshiba does offer an external USB DVD SuperMulti drive, but not a Blu-Ray player. Sorry.
Staff Answer
answered 2 years, 4 months ago
by
toshibastaff
 - Irvine, CA
Question

What about the graphics card in this laptop? And where is the finger print recognition sensor located?

i could not find in specification about the graphics card except the intel graphics card that comes with the processor itself.
asked 2 years, 6 months ago
by
Lubiyanto
on Portege Z830
1 answer
Answers
answer 1
The Portege Z830 Ultrabook has integrated graphics. There is no separated GPU in the system.
The FingerPrint Reader feature is found only on systems Built-for-Business like the Portege Z830-S8302 Ultrabook.
Staff Answer
answered 2 years, 4 months ago
by
toshibastaff
 - Irvine, CA
Question

does this laptop come with a fingerprint reader?

how do you use the fingerprint reader? is it built in?
asked 2 years, 6 months ago
by
cat
on Portege Z830
1 answer
Answers
answer 1
The Portege Z830-S8302, and all Built-for-Business models, have the FingerPrint Reader. There is also a new Portege Z930 series. Check it out:

http://us.toshiba.com/computers/lap...
Staff Answer
answered 2 years, 4 months ago
by
toshibastaff
 - Irvine, CA
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