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Questions & Answers for Blu-ray Players

Question

Is theBKD33KU Blu-Ray compatiable with a standard TV, or must it be a HDTV?

asked 2 years, 1 month ago
by
Rhonda
 - B C Nevada
on Blu-ray Players
1 answer
Answers
answer 1
The attraction of a Blu-ray player--i.e. what you're paying for--is greater definition, specifically 1080P or full high definition. That said, you can connect the Toshiba BDK33KU Blu-ray player requires an HDMI connection on your TV. If you do not have one, it is not compatible.

For additional information, please check the Toshiba BDK33KU Blu-ray Player User's Guide:
http://cdgenp01.csd.toshiba.com/con...
Staff Answer
answered 2 years, 1 month ago
by
toshibastaff
 - Irvine, CA
Question

turns on no picture or sound

was playing videos one week and then no picture or audio but will turn on.
asked 2 years, 2 months ago
by
Anonymous
on Blu-ray Players
1 answer
Answers
answer 1
Try leaving it unplugged from power overnight. If that doesn’t fix it, make a warranty claim.

http://acclaim.toshiba.com
Staff Answer
answered 2 years, 2 months ago
by
toshibasupport
Question

please, i like to know the activate code of my blu-ray BD21KU

asked 2 years, 2 months ago
by
wilmer
 - Venezuela
on Blu-ray Players
1 answer
Answers
answer 1
We do not know your activation code. Activation codes are generated by Netflix to authenticate a device with the Netflix server.
Staff Answer
answered 2 years, 2 months ago
by
toshibasupport
Question

Could there be a gliche in my Blue-Ray auto up date system?

I have a Toshiba Blue-Ray Model# BDX2700KU on the 3rd of this month the blue-ray didia auto up date of my system. Scence then we have not been able too watch any movies from Netflix. We keep getting a error message telling us to put in a code so that our Toshiba will rec our Netflix.
asked 2 years, 2 months ago
by
Anonymous
on Blu-ray Players
1 answer
Answers
answer 1
Try recovering to factory defaults as explained on page 37 of the user’s guide.

http://cdgenp01.csd.toshiba.com/con...
Staff Answer
answered 2 years, 2 months ago
by
toshibasupport
Question

BDX2150-subtitles in Netflix

How do I enable subtitles while watching netflix movies? When I am watching on my computer, it allows me to enable subtitles.
asked 2 years, 10 months ago
by
Tushar
on Blu-ray Players
2 answers
Answers
answer 1
I open a support call with Netflix and they say that this option depend of the device, I can see subtitles with another device except with Toshiba players.
answered 2 years, 2 months ago
by
Anonymous
answer 2
You’ll need to contact Netflix as they control the application.
Staff Answer
answered 2 years, 10 months ago
by
toshibasupport
Question

what does the lan and usb cord look like

we just bought a dvd player and we need the cables to hook up to wifi and need help
asked 2 years, 2 months ago
by
rose
 - morehead city nc
on Blu-ray Players
1 answer
Answers
answer 1
For assistance connecting the device, please check the user’s guide. From the support site, click “Product Support,” select your model, and click “GO.” After the product’s specific support page loads, click the “User’s Guide” tab.

http://support.toshiba.com
Staff Answer
answered 2 years, 2 months ago
by
toshibasupport
Question

How do you connect the Toshiba Blu-ray player to the internet?

I have a Toshiba Blu-ray Player BDX2150KU. I have no idea how to connect it to the internet. My manual says I need a Wireless Adapter for that. I bought a wireless adapter but it still wasn't connecting. I really don't understand how this works. Help please.
asked 2 years, 2 months ago
by
Mariah
on Blu-ray Players
1 answer
Answers
answer 1
Make sure you’re using TOSHIBA’s Wireless LAN Adapter with model numbers WLM-10UB1 or WLM-10NB1. The Blu-ray player’s not compatible with 3rd party wireless adapters. After it’s connected to the USB pprt, select “Network” from the Settings.
Staff Answer
answered 2 years, 2 months ago
by
toshibasupport
Question

My Toshiba Blue-Ray player keeps connecting up using the wireless mode when I have it hard wired with an ethernet hard wire?

I do not want my player to keep using my wireless connection as it need not to because I have it connected with a Ethernet wire
asked 2 years, 2 months ago
by
Paul
on Blu-ray Players
1 answer
Answers
answer 1
You should be able to disable the wireless in the network settings. Without a model number, I can’t give you specific instructions.
Staff Answer
answered 2 years, 2 months ago
by
toshibasupport
Question

How to hook up bluray to computer

I have a dell desktop with Windows 7. I want to buy one of your bluray players and need to know what is involved in hooking it up to my computer. Thank you
asked 2 years, 2 months ago
by
Anonymous
on Blu-ray Players
1 answer
Answers
answer 1
Detailed instructions on connecting devices can be found in the devices’ user guides. These are available by clicking “Product Support” on the support site, selecting the model, clicking “GO,” and then clicking “User’s Guide.”

http://support.toshiba.com
Staff Answer
answered 2 years, 2 months ago
by
toshibasupport
Question

How do I connect Blue Ray Player BDX3300KU to WiFi ?

asked 2 years, 2 months ago
by
David
 - OK.City
on Blu-ray Players
1 answer
Answers
answer 1
Please see the section of the user's guide that starts at the bottom of page 17.

http://cdgenp01.csd.toshiba.com/con...
Staff Answer
answered 2 years, 2 months ago
by
toshibasupport
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