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Customer Questions & Answers:
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772 Answers
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Questions & Answers for LCD TVs

Question

Sound on 40ft2u

My husband just bought this tv, and we have tried a sound bar which didn't work, then we tried a brand new rca surround sound system, and could only get it to play using the DVD but will not play on the tv mode. and don't just give me the short answers as you have done with everyone else. EXPLAIN what I am doing wrong, or what else I need to buy to be able to hear this tv, because with out speakers you CAN'T hear it!
asked 2 years ago
by
Marinda
 - Grove
on LCD TVs
1 answer
Answers
answer 1
This is not a customer support channel. For customer support, you’ll need to contact support.

http://www.csd.toshiba.com/cgi-bin/...
Staff Answer
answered 2 years ago
by
toshibasupport
Question

how to connect laptop to t.v. for netflix

asked 2 years ago
by
Anonymous
on LCD TVs
1 answer
Answers
answer 1
Without model numbers, I can’t give specific advice. Use HDMI if it’s available. If not, try using a VGA cable. For more information, check your user’s guide, which should be available on the support site.

http://support.toshiba.com
Staff Answer
answered 2 years ago
by
toshibasupport
Question

is there a reset button

when power is interrupted my Toshiba regza will not turn back on until i unplug it for about a month & then try turning back on
asked 2 years ago
by
Juan
on LCD TVs
1 answer
Answers
answer 1
You may want to contact customer support.

http://www.csd.toshiba.com/cgi-bin/...
Staff Answer
answered 2 years ago
by
toshibasupport
Question

tv says no video signal

asked 2 years ago
by
pam
 - texas
on LCD TVs
1 answer
Answers
answer 1
Without a model number, I can’t give specific advice. Double-check all your connections and ensure that the signal is good. For more help, you may want to contacat customer support.

http://www.csd.toshiba.com/cgi-bin/...
Staff Answer
answered 2 years ago
by
toshibasupport
Question

need a replacement base for 46" LCD model 46G3OU.

plastic tabs broke off the base of the tv. How do I order a replacement?
asked 2 years ago
by
Anonymous
on LCD TVs
1 answer
Answers
answer 1
Most user-replaceable parts can be obtained from Toshiba Direct. If you don’t see it on the site, try calling the shopping assistance number listed at the top.

http://www.toshibadirect.com
Staff Answer
answered 2 years ago
by
toshibasupport
Question

closed caption option won't stay off on my tv

i have a new toshiba tv (40e220u) and when i turn the unit on the closed caption come on. i use the remote to turn it off. when i turn off the unit and turn it back on the closed caption comes on with it.
asked 2 years ago
by
Anonymous
 - aliquippa pa
on LCD TVs
1 answer
Answers
answer 1
Try resetting the TV to factory defaults as explained on page 53 of your user’s guide.

http://cdgenp01.csd.toshiba.com/con...

If that doesn’t fix it, you may want to contact customer support.

http://www.csd.toshiba.com/cgi-bin/...
Staff Answer
answered 2 years ago
by
toshibasupport
Question

How do I get the red light to stop blinking?

I dropped the remote to the cabel modem box and when I put the battery back in all I can get on the tv is the red flahing light....3 flashes.....it wont stop. We have unplugged the tv but as soon as we plug it in it starts blinking again. The on/off button does not work. I have rebooted my cable box and tried everything. I think something in the tv blew?
asked 2 years, 1 month ago
by
Earl
 - NY
on LCD TVs
1 answer
Answers
answer 1
Please contact customer support.

http://www.csd.toshiba.com/cgi-bin/...
Staff Answer
answered 2 years ago
by
toshibasupport
Question

hooking up dvd player into 32c120u

yellow,red,white cables
asked 2 years, 1 month ago
by
bob
 - silver spring md
on LCD TVs
1 answer
Answers
answer 1
After connecting the DVD player, you’ll need to change a setting that lets the TV know you are connecting a device using those types of cables rather than the newer ColorStream (component) cables. In the Preferences, change “AV Input” from “ColorStream HD” to “Video.” This will allow you to select the “Video” input, which will be your DVD player.
Staff Answer
answered 2 years ago
by
toshibasupport
Question

is there a firmward update for LCD model 46G300U3 and what will it do?

asked 2 years, 1 month ago
by
Jeff
on LCD TVs
1 answer
Answers
answer 1
The last firmware update was from 10/31/11.

http://www.csd.toshiba.com/cgi-bin/...
Staff Answer
answered 2 years ago
by
toshibasupport
Question

Want owner's manual and new remote for my toshiba regza television Model 32cv510u

asked 2 years, 1 month ago
by
Anonymous
on LCD TVs
1 answer
Answers
answer 1
Your user’s guide is available on the support site.

http://cdgenp01.csd.toshiba.com/con...

For a replacement remote, please contact Toshiba Direct.

http://www.toshibadirect.com
Staff Answer
answered 2 years, 1 month ago
by
toshibasupport
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