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Customer Questions & Answers for
LED TVs

Customer Questions & Answers:
557 Questions
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441 Answers
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Questions & Answers for LED TVs

Question

how to clean the screen?

asked 3 years, 5 months ago
by
Anonymous
on LED TVs
2 answers
Answers
answer 1
WRONG!!!! Using a cleaner containing Alcohol or Ammonia (Windex etc) will eventually cause the screen plastic to haze and remove any anti-reflective coatings.

You should only use a damp (water only) soft cloth to wipe the screen. A liquid soap-based commercial screen cleaner is recommended for hard to remove fingerprints.
answered 3 years, 4 months ago
by
Anonymous
answer 2
mix isoprophyl alcohol and water in a spray bottle, rest is easy to figure out.
answered 3 years, 5 months ago
by
Anonymous
Question

how can I plug in my WII

asked 3 years, 4 months ago
by
jason
on LED TVs
4 answers
Answers
answer 1
On the 46 inch internet ready TV I had to buy a four channel switcher in order to connect my Wii and DVD player to the TV. Plug in the audio and video cables to the TV and then to the switch box. Then plug in the cables for the Wii or DVD player to the back of the box. Go to input and switch to the Colorstream channel and push the AV selector on the box to where the device is plugged in. Don't know why Toshiba didn't put enough output or video jacks on the tv.
answered 3 years, 3 months ago
by
jrwt
 - Iowa
answer 2
if you have a toshiba led 40inch tv you take your red and white cord from the wii and match that to the plugs on the tv the yellow cord goes into the green plug on the tv pick up your remote to your tv hit the menu button move the arrow over till you see preferences then push the down button on the remote till you find av connection click ok then highlight the av input then move the right or left button by your ok button till it changes to video hit ok and exit and now you can play the wii in color
answered 3 years, 3 months ago
by
maryj
 - texas
answer 3
in your av connection under preferences switch the av input from colorstream hd to video and plug your audio cables into the red and white and then plug your video into the slot that is labeled y/grn video and it works just fine this you could find out in the owners manual but it would have been nice if that was found on the quickstart guide!
answered 3 years, 4 months ago
by
greg
 - neosho
answer 4
I had to buy an accessory component video cable (Red/White audio and Red, Blue, Green video) but all I got was black and white graphics. No color. I used the regular Wii cable with an older LCD tv with red, white, yellow connectors and it works fine. My Toshiba only has component video connectors so I guess I can't use the Wii on it in color.
answered 3 years, 4 months ago
by
Anonymous
Question

When will the ux600 series be updated to include Netflix apps.

asked 3 years, 5 months ago
by
Roz
 - Phila., Pa.
on LED TVs
4 answers
Answers
answer 1
The latest firmware as of 1/5/2011 does not support Netflix for the UX600 Series TV.
Staff Answer
answered 3 years, 3 months ago
by
toshibastaff
 - Irvine, CA
answer 2
jmm's answer appears to be incorrect. Netflix is not included in the latest ux600 firmware as of 1/4/11.
answered 3 years, 3 months ago
by
no_netflix
answer 3
I do not know why your webteam sent me an email regarding the availability of Netflix on the ux600 series. This remains to be the case....there is no update available.
There are no current software updates
is the message I am currently receiving.
answered 3 years, 3 months ago
by
ROZ
 - PHILA.,PA.
answer 4
It was available last night 12/23/2010. Select update software and it automaticall downloads.
answered 3 years, 3 months ago
by
jmm
Question

how do I get full screen

asked 9 months ago
by
nwhnd
on LED TVs
3 answers
Answers
answer 1
24 inch led dvd tv 24v4210u use pic size button to put in theater 2 wide screen which works. turn tv off turn back on does not stay in wide screen mode
answered 9 months ago
by
ron
answer 2
24 inch tv -dvd led will not stay on wide screen when I shut it off then turn it back on
answered 9 months ago
by
Ron
answer 3
Without a model number, I can’t look up specific information for your TV. Try the “PIC SIZE” button on your remote.
Staff Answer
answered 9 months ago
by
toshibasupport
Question

How Do I Watch Or Stream Movies From Netflix Online To My 40ux600u Toshiba Tv

How to Stream Netflix To My 40ux600u
asked 3 years, 5 months ago
by
Anonymous
on LED TVs
2 answers
Answers
answer 1
Hey man-
Forget that buy a new TV stuff. Buy a Roku, Wii, or Xbox to stream wireless to your TV. Better w/ an N router
answered 2 years, 6 months ago
by
OC Vinny
 - SoCal
answer 2
Toshiba UX600U Series does not include Netflix Capability. For the Netflix capability models, look into Toshiba VX700U, WX800U, UL605 series models.
answered 3 years, 3 months ago
by
Anonymous
Question

How to remove the "ad" the pop up every 2 minutes from TOSHIBA on the screen

Just installed it and every minute I get a message from Toshiba about their LED quality.

only when I press exit it goes out for 2 minutes
asked 2 years, 3 months ago
by
amir
 - miami
on LED TVs
2 answers
Answers
answer 1
I found it , by reset from MENU and unplug and restart.
It was in retail mode and should be Home mode
answered 2 years, 3 months ago
by
Anonymous
answer 2
Without a model number, I can’t give specific advice. However, I believe you’re talking about “demo” mode. Look for the ability to disable it in the menu.
Staff Answer
answered 2 years, 3 months ago
by
toshibasupport
Question

I am looking for a TV where I can download and watch movies. Do these LED TVs have this feature?

asked 3 years, 5 months ago
by
Jimmy
 - City of Industry, CA
on LED TVs
1 answer
Answers
answer 1
Toshiba's UX600, VX700 and WX800 LED HDTV Series are Wi-Fi capable, and depending on the model, the Net TV package includes apps such as Netflix, Pandora® and more for simple access to the web. You will need high speed internet to connect. Toshiba's BDX2500, BDX2700, and BDX3000 Blu Ray players are Wi-Fi-ready and can also be used to connect to the web and watch movies.
Staff Answer
answered 3 years, 5 months ago
by
toshibastaff
 - Irvine, CA
Question

I have a 40UX600U - can I access Netflix on this TV?

asked 3 years, 5 months ago
by
Anonymous
on LED TVs
1 answer
Answers
answer 1
Sadly, I have learned you CANNOT on the UX600 models yet. Why would this LED model not include it like the others... confusing and irritating. I have a 46UX600U.
answered 3 years, 4 months ago
by
stu
 - Indiana
Question

55UX600U HDTV. How do I stop the popups which appear at the bottom of the TV

asked 3 years, 5 months ago
by
Nasy
 - Detroit, MI
on LED TVs
1 answer
Answers
answer 1
It is possible that the TV is in a STORE Demo mode. Look at the SETUP menu under LOCATION and see if it is set for STORE or HOME. Set to HOME and popup should be gone.
answered 3 years, 2 months ago
by
oxwood
Question

How do I access User's Guide for 39L22U?

asked 11 months ago
by
Anonymous
on LED TVs
1 answer
Answers
answer 1
Staff Answer
answered 11 months ago
by
toshibasupport
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